Reven Jate P8821 Pure Tatinium Full-Rim Round Prescription Eyeglasses Myopia Optical Frames Screwless Eyewear For Women Or Men black – Cinily Eyewear
Reven Jate P8821 Pure Tatinium Full-Rim Round Prescription Eyeglasses Myopia Optical Frames Screwless Eyewear For Women Or Men black
Customer Reviews
BOGO Betrayal: A Glitchy Site & Unprofessional CS Nightmare! 😤
Let me share my terrible online shopping experience, hoping it serves as a cautionary tale for anyone considering this site. I felt compelled to leave this review and engage with customer service because of their dishonest practices and how they don't honor promos. The site was full of glitches, making it impossible to collect the offer. My direct feeling and conclusion is that they are dishonest, and their customer service is unprofessional, with no agent available 24 hours when you need one. They messed up my BOGO offer, admitted it, but then initially asked me to return the glasses (even though they were the correct style and prescription) just to RETURN AND REORDER. A simple credit back to my card would have been the easy solution, but when I finally got through, I had to fight for it.
Customer: I'm calling because there was a BOGO promotion that wasn't applied correctly to my order, and frankly, I find this dishonest. The site was glitchy, and now I'm stuck paying full price when I should have two pairs. CS Rep: I understand your frustration, and I sincerely apologize for the difficulty you experienced with the promotion not applying correctly. Let me check your order details for you. Can you please provide your order number? Customer: It's [Order Number]. I just want the BOGO offer honored. The glasses are the correct style and prescription, but forcing me to return them just to reorder seems incredibly inconvenient and unnecessary. You admitted the mistake. CS Rep: Thank you for that. I see the issue with the promotional code. While our standard procedure for correcting such errors typically involves a return and reorder to ensure the system processes the discount, I completely understand that's not an ideal solution, especially since the glasses are correct. Please hold for a moment while I consult with my supervisor. Customer: This is exactly what I mean by unprofessional. A credit back to my card would be a simple solution. I don't want to be without my glasses while waiting for a reorder, and I shouldn't have to jump through hoops for a mistake that wasn't mine. CS Rep: I completely empathize with your desire for a simpler resolution and your need to keep your current glasses. After discussing this, we can process a partial refund to your original payment method, equivalent to the BOGO discount you should have received, without requiring a return. Would that be acceptable?
The reason I left this review on the website is to hopefully prevent others from falling into the same trap of dishonest promos and difficult customer service.
From Online Shopping Nightmare to Dream Come True with Cinily.net! ✨
After years of searching for the perfect blend of comfort and style, I finally discovered eyewear that truly complements my daily life without any hassle. The lightweight feel and secure, screwless design have made a significant difference, allowing me to focus on what truly matters. If you're ready to experience this level of unparalleled comfort and sophisticated design, look no further than these incredible Reven Jate Screwless Titanium Eyewear. They've genuinely transformed my perspective, both literally and figuratively, and I'm confident they'll do the same for you. I was absolutely fed up after my last online glasses purchase. The whole experience was a complete nightmare 😤. They lured me in with a BOGO promo, but their site was so glitchy I couldn't even apply it. Then, when I finally reached customer service (which was nearly impossible, no 24-hour agents!), they admitted their mistake but wanted me to return perfectly good glasses just to reorder them! A simple credit was too much to ask. It felt incredibly dishonest and unprofessional 😭. I was so frustrated, thinking I'd never find a reliable place.
After that disaster, I was hesitant to try another online store, but I desperately needed new affordable prescription glasses online. I decided to give cinily.net a shot, hoping for a smoother, more honest experience 🤔.
And what a difference! My experience with cinily.net has been fantastic. As one happy customer put it, "Extremely fast shipping, in love with new frames. Half the cost of blingcharming's prices." That really resonated with me! My order was processed quickly, and the glasses arrived sooner than expected. The quality of my Reven Jate P8821 frames is excellent – they feel sturdy and look stylish. The customer service was responsive and genuinely helpful, a stark contrast to my previous ordeal. It’s clear they value their customers and honor their promises. I'm genuinely thrilled with my new glasses and the entire buying process. Finally, an online store that delivers on its promises! ✨😃
Comments
Post a Comment